HELP & FAQS

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Customer Service

Help & FAQs

When and where is the summit held?

CFMS | MemoryS 2026 is a one-day event on March 27 at JW Marriott Hotel Shenzhen Bao'an Qianhai (No. 8 Baoxing Road, Bao'an District, Shenzhen). Badge-only entry applies; advance registration is required.

What are the service hours for cooperation inquiries?

Monday-Friday, 09:00-18:00. For memory industry-related enterprises and organizations:
Sponsorship cooperation: phoenix@chinaflashmarket.com
Media cooperation: mia.liu@chinaflashmarket.com

What are the core event sessions?

Key sessions include keynote speeches by global memory industry leaders, new product launches, product exhibitions, media interviews, annual awards, and VIP networking dinner, building an open platform for industry collaboration and communication.

How to register for the summit?

Click"Register Now"on the China Flash Market Summit special page to fill in the registration information.You will receive the email and message "CFMS | MemoryS 2026 Registration Successfully" when your application is passed. The email and SMS contain the registration code and QR code for sign-in.

Is there a registration fee?

Free for memory industry-related participants. Register via official channels only to avoid scams:
Official registration link: https://www.memorys.com/reg-en)

What’s the difference between regular registration and invitation code registration?

Invitation codes are exclusive to sponsoring enterprises. Clients with invitation codes enjoy priority review in registration and complimentary lunch. Other attendees without invitation codes please follow the standard registration procedures.

How to check registration status?

After successfully submitting the registration information, you can enter the "Result Inquiry" page by "Registration", and enter the last four digits of mobile phone number and email address filled in at the time of registration to check the application status. If you have any questions, please contact :service@chinaflashmarket.com

How to confirm approval?

Approved participants receive a confirmation email/SMS with a check-in code and QR code. Status can also be checked on the summit’s official website. If you have any questions, please contact :service@chinaflashmarket.com

Can I enter without advance registration?

Advance registration is mandatory. Check in with your code/QR code to collect your badge before entry.

When and where to collect the conference badge?

Collect at JW Marriott Hotel Shenzhen Bao'an Qianhai:
1. Advance collection: March 26, 14:00-18:00 (Event Service Desk)
2. On-site collection: March 27, 08:00-09:10 (Check-in Desk)

What documents are needed for badge collection?

Two items required:
1. Conference check-in code or QR code (from email/SMS)
2. Two business cards (matching registration information)

Traffic and check-in tips for the summit day?

The sign in period on March 27th (08:00–09:10) is expected to experience peak crowds with traffic congestion around the hotel. To avoid delay in attending the conference, we recommend the following:
1. Avoid queues in advance: Complete registration and collect your conference credentials in advance on March 26th to avoid on-site queues.
2. Plan Ahead: Allow enough time on the day of the event, and prioritize eco-friendly transportation options (metro/bus).
3. Parking Notice: On-site parking is limited. Please check nearby public parking options in advance and plan your route accordingly.

Are there alternative viewing areas if the 2nd-floor lecture hall is full?

Additional live broadcast areas are available on the 1st floor. Refer to on-site maps or consult staff for locations.

How to attend the MemoryS Gala Night?

By invitation only. Sponsoring enterprises submit applications; approved guests receive email/SMS notifications. For inquiries: service@chinaflashmarket.com.

How to become a VIP?

VIP access is for industry leaders, elites, and senior executives of sponsoring enterprises. Applications must be submitted by corporate contacts via the exclusive sponsorship channel.

What are the VIP privileges?

VIP benefits include priority check-in, reserved seating in the lecture hall, all-day refreshments, VIP lunch, VIP dinner access, VIP lounge, and preferential hotel booking.

How to get VIP certificates?

Enterprise contact people uniformly apply for participation certificates for their enterprise VIP.
You can get VIP certificates at the service desk of the JW Marriott Shenzhen Bao'an in advance from 14:00 to 18:00 p.m. on Mar. 26th Or at registration desk from 08:00 to 09:10 a.m. on Mar. 27th.

How is participant privacy protected?

We adhere to strict privacy laws to safeguard enterprise and personal information. No personal data (name, phone, email, company, etc.) will be disclosed to third parties without consent. Data is only used for registration review and on-site check-in.

Ms. Huang

COOPERATION

Ms. Liu

MEDIA CONTACT

Ms. Wu

REGISTRATION